Frequently Asked Questions

Frequently Asked Questions2018-04-25T21:38:11+00:00
What if I want to add my own music?2018-01-24T04:33:54+00:00

Some songs can’t be included for copyright reasons and some songs just may not be appropriate. So, we underscore your video with generic music. If you’d prefer, we can remove the music altogether.

What if I want to change the way things look?2018-01-24T04:31:36+00:00

We’d be happy to accommodate changes to the layout or design of your video. Just give us an idea of what you’re looking for before placing an order and we’ll work out a price for custom work.

Please note, custom work will take longer to complete.

How does this work?2018-08-19T17:54:03+00:00
  1. Place your order online
  2. Send us your video footage, a picture and Highlight Worksheet with start and end timecodes, stats, awards and achievements.
  3. We produce your highlight video and put it online.
  4. You email a link to prospective coaches.
Should I include a video introduction?2017-08-02T20:08:21+00:00

Yes. The most successful college teams have great people, not just great athletes, on the field and in the locker room. A prospective coach will see your skills from your highlight reel, but they also want to see you as a person, not just a player.

Sample intro topics:

  • What is your goal in (sport)?
  • What was the highlight of your career?
  • What do you do outside of (sport)?
  • What sets you apart from other student athletes?
  • What would a scholarship mean to you?
How long should my recruiting video be?2017-08-02T20:07:59+00:00

College coaches have hundreds of videos to look through. We recommend 3-4 minutes to showcase your best plays, so you need to make every second count.  Our editors will place your clips (up to 20) into a highlight reel.  Your contact, achievements, and pictures will be included as well as highlighting you on each play to ensure you stand out.

What plays should I include?2017-08-02T20:07:36+00:00

Find sports highlights that really stand out and would make a coach want to reach out and learn more about you.

Send clips that highlight your best plays in the position you’re trying to get recruited. For example, if you’re a middle blocker, limit the plays when you are in the back row.  You might want to show a great pass, but unless it’s a position you are hoping to play in college, don’t waste the few valuable minutes you have on the wrong footage.

Show your personality where possible. Coaches are looking for chemistry and great teammates.

What kind of footage do I send?2017-08-02T20:07:14+00:00

Send us your footage in any digital format (mov, avi, mpeg, wmv, etc.) and we will turn it into an exciting reel that highlights your athletic skills.

Video already online? Just send us the link and we can download it.

When I send you footage, how do you know what plays to use?2017-08-02T20:06:46+00:00

When you send us your video footage, you will also send a Highlight Worksheet which tells us what plays to include. Simply list the start and end timecodes (putting your best plays first) and we’ll do the rest.

Remember, coaches want to see your personality shine through so don’t always end the video as soon as the point is scored. Some clips should show your team huddle and enthusiasm!

How will coaches see my video?2017-08-02T20:06:22+00:00

When your video is finished, we’ll send you a link you can e-mail coaches and recruiters for online viewing. We also send you a hi-res video file that you can upload to your own YouTube or recruiting profile page.

What is your refund policy?2023-02-02T15:22:26+00:00

All orders and payments are processed within 1-2 business days following the receipt of your order.

Should you decide that you no longer want the product or service you have purchased BEFORE we have started any work on your behalf, we will provide a full refund, minus any processing fees or miscellaneous fees we have incurred.

Due to the nature of our business, we factor in “man hours” for planning, editing, administrating and delivering our products and services to our clients.  Should you decide that you no longer want the product or service you have purchased AFTER we have started work on your behalf, we will consider a pro-rated credit toward any future purchase you want to make, depending on how far we’ve gotten on your project.  We will always strive to be fair and reasonable about providing a refund. Do remember, we strive to have projects completed within 3-5 business days.

Should you not be happy with the final product or service, we will do our best to rectify any situation.

If you have any questions about our Return or Refund Policy please contact us.

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